Most Frequent Answers and Questions


Please send us an email to support@thetaris.com or get in touch with us on slack.

We at TestUp are working hard to meet the highest expectations of our customers. If there is anything you do not like or you are not happy with, please inform us as soon as possible and we help you. If you like your money back, we do not hesitate to refund you the last two months.

Your invoice is located in the “My Account” section.

Customer support

We have our own workspace on slack.  Just get in touch with us on slack.


The plugin is licensed under GPL and can be used free of charge. That means it can you used to connect to Testup Cloud Service using any service plan, including the free Community Edition.

You find them linked in the page footer and here: General Terms and Conditions  

Testup is developed and maintained  by a dedicated team of software professionals at Thetaris GmbH, in Munich, Germany.